FAQ

 

How much is shipping?  

Shipping within the United States is flat rate of $5.00 for all orders.

Do you ship internationally?

We do ship internationally! Our international shipping is a flat rate of $20.00 and delivered within 6-10 business days.

How long does it take for my order to ship?

Orders are processed and shipped within 1-2 business days. USPS Shipping takes 2-3 business days.

Can I track my order?

You will receive an order confirmation e-mail once your order has been received. You will also receive a shipping confirmation e-mail once it has been shipped, which will include a tracking number for your package that you can use to track your package at www.usps.com.

Do you charge sales tax?

By law, we must charge 5.5% sales tax to Wisconsin residents.

What payment methods do you accept?

Payment options are PAYPAL, VISA, MASTERCARD, AMERICAN EXPRESS and DISCOVER.

RETURN/EXCHANGE POLICY - Customers have 14 days after merchandise is received to return/exchange any unwanted merchandise with the exception of items designated as custom-made items (such as personalized merchandise), which may not be returned or exchanged. Customers may return an item for EXCHANGE or STORE CREDIT ONLY. Any returned item must be UNUSED, UNWORN and have its original tags or packaging, if applicable. All returns/exchanges must be accompanied with the original receipt. All items purchased on sale are final and cannot be returned or exchanged. The customer is responsible for return shipping and providing a tracking number for returned package.

How do I make an exchange?

Please email info@littlelaboutique.com for full exchange instructions. Please indicate on your invoice what you would like to exchange your item for or that you would like store credit. You are responsible for shipping costs and providing us with a tracking number for the package you are returning to info@littlelaboutique.com.                                                                  

Can I use my gift card at littlelaboutique.com?

If you received a gift card to one of our retail locations, please e-mail us at info@littlelaboutique.com so we can assist you in purchasing online.

We now offer gift cards that can be purchased and redeemed online!

If you have any other questions, please e-mail us at info@littlelaboutique.com! We would love to hear from you!